Desktop does not connect to the wifi, all other devices do

[YanetS]

Internet connection to my home Wifi is stable but the desktop PC does not connect. It suddenly stopped on friday night. I´ve tried all suggested trouble shooting but the issue persists.   

[zoey7886]

@YanetS, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Wireless Network Connectivity for Desktop PCs! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your desktop is experiencing persistent wireless connectivity issues despite stable Wi-Fi for other devices, you can follow these detailed troubleshooting steps to potentially resolve the problem.

Check the Wireless Signal

1. Confirm the wireless signal is active:
   • Locate the wireless key or button on your desktop. This could resemble an airplane icon or a wireless signal icon.
   • Press the button once, wait 10 seconds, and then observe any changes to the wireless connection icon in the notification area and to the LED light on the wireless button or key.

Update Hardware Drivers

1. Update wireless adapter drivers:
   • In Windows, search for and open Device Manager.
   • In the list of devices, double-click Network adapters.
   • Right-click the wireless adapter, select Update driver, and follow the instructions to install the updated driver.
   • Restart the computer to complete the installation of updates.

Use Wireless Troubleshooting Tools

Run HP Support Assistant network diagnostics:

• In Windows, search for and open HP Support Assistant, or click the app icon in the taskbar.
• Select your computer, and then select HP Network Check under Troubleshooting and Fixes.
• Follow the instructions and recommended actions provided by HP Network Check.

Run Windows Network and Internet Troubleshooter:

• Right-click the network connection icon in Windows and select Troubleshoot problems.
• Follow the instructions provided by the Windows Network Diagnostic tool.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,