• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
NOAO1AA#ABA

HP Pavilion All-in-one

1 REPLY 1
HP Recommended

@Bigness 

 

NOAO1AA#ABA (2 letter O's)is an invalid model/product, I think it is N0A01AA#ABA (2 zeros). Anyway, your machine is

 

              HP Pavilion 23-q113w TouchSmart

 

which shows it only has  Integrated Bluetooth 4.0 and Wireless LAN 802.11b/g/n featuring 2.4 GHz 1 x 1 technology part # 792204-001.

 

That means it supports 2.4GHz networks only. Quick fix: allow your new Xfinity router to broadcast dual bands (2.4GHz and 5.0GHz) then your machine should see 2.4GHz network to allow you to connect. How, please log in to it to change or ask your provider.

 

Other quick option: Use the following adapter (or many similar around)

 

        https://www.scorptec.com.au/product/Networking/Adapters/67965-USB-AC53-NANO

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.