Device does not have bluetooth

[Nikr]

My CPU is somewhat old (8+ years) but works fine. I wanted to try and use a bluetooth headphone but discovered the following.

- Device manager did not have a bluetooth icon

- Settings -> devices -> Bluetooth does not have a toggle to put bluetooth on 

- On troubleshooting the message is "Bluetooth is not available on this device. Please try using an external adapter to add bluetooth capability to this computer)

I bought a bluetooth dongle but despite connecting it the the computer via usb the dongle is not recognized as connected to the just blinks a red light. It seems that no driver gets auto-installed.

I downloaded some drivers from the intel site as well but no impact.

Any suggestions on what I can do to make this work?

[TheOldMan]

The manufacturer of the adapter should have the appropriate drivers for Windows or there should be literature included with the adapter to help with that.

What make and model adapter?

[Nikr]

Unfortunately it was one of those purchases on Amazon that got mailed across from China. Nothing but the adapter included. I was under the impression that the drivers would get loaded automatically but that didn't happen. Any thoughts on how to figure out the appropriate drivers without any literature?

[TheOldMan]

Assuming that what you got is really a Bluetooth USB dongle, it is just a matter of seeing if Windows knows about it.  Look in Device Manager for a device that has no drivers or is not identified properly.  Then get the Hardware ID and either Google for that or post it here for further help.