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HP Recommended
HP ProDesk 400 G5 Desktop Mini PC
Microsoft Windows 10 (64-bit)

Just got this hp prodesk 400 g5 last week and having slow download problem.

i have fios 1gig internet when i run speed test shows around 800-900s Mbps for download but when i actually download files it only goes up to around 100 Mbps and slow downs to around 80Mbps. tried different sites same result. 

different computer in same network same site downloads around 200Mbps.

i tried reinstalling network driver.

window update is up to date no backgroud download.

reset window 10

but same result on all the site download capping at around 90-100Mbps it looks something is capping the download on HP at 100Mbps...

help?

 

 

 

 

 

5 REPLIES 5
HP Recommended

Hi

Does it connect via Ethernet or Wi-Fi?

 

Is it a 100 mbps ethernet port?

 

Does the Wi-Fi connect via 5.0 ghz (best for speed) or 2.4 Ghz (best for range)?

 

Copy, Paste and Save in Notepad, as LBB.bat (not a .TXT) and double click to run.
Preferably run as an Administrator.
OR
Copy and use the individual command lines as needed.

Post anything non-personal, but relevant please.


@Echo OFF
getmac
netsh lan show interfaces
netsh wlan show interfaces
netsh wlan show drivers

PAUSE
systeminfo

msinfo32
PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"
PAUSE

 

Try the two commands underlined and post the results please.

 

HP Recommended

I am Super noob with this.

which part of dos windown i need to copy?

whole thing?

HP Recommended

800 Mbits = 100 Mbytes

 

 

HP Recommended

computer is connected with ethernet with cat6 cable.

 

any files i download it only goes up to 100mbits. different computer on same router same files DL goes up to 4-500s.

 

HP Recommended

Can't help.

 

One of my fist points/questions was the speed of the Ethernet port 

 

BYE.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.