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‎03-17-2017 06:52 AM

HP Recommended
Product: HP 110-417cb PC
Operating System: Microsoft Windows 8 (64-bit)

HP 110-417cb PC lost wireless LAN after factory restore, does not appear in device mgr

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-17-2017 12:52 PM

HP Recommended

Looked at every setting in the bios and found mini slot card disabled , enabled and wireless working again, thanks

View solution in original post

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7 REPLIES 7

‎03-17-2017 08:16 AM

HP Recommended

Install the following softpaq for the Intel 7260/3160 Wireless LAN adapter that is installed in your desktop PC

 

http://ftp.hp.com/pub/softpaq/sp69001-69500/sp69198.exe

 


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‎03-17-2017 10:38 AM

HP Recommended

Uninstalled and reinstalled twice, no help, still no wireless adapter in device mgr.  Is there a setting that has to be turned on in the bios?

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‎03-17-2017 11:26 AM

HP Recommended

Is the notebook  still in warranty?


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‎03-17-2017 11:53 AM

HP Recommended

it's desktop , re: model # HP 110-417cb PC no it's not in warranty 

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‎03-17-2017 12:38 PM

HP Recommended

device mgr.PNG

 

 

 

 

 

 

 

Thiis is what showed up after reboot.

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‎03-17-2017 12:52 PM

HP Recommended

Looked at every setting in the bios and found mini slot card disabled , enabled and wireless working again, thanks

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‎03-17-2017 02:32 PM

HP Recommended

Ahh. I don't think the update did that.

 

BIOS is firmware, not software.

 

It is at a different layer in the 7 layer OSI model than the operating system.


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