• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-31-2020 04:38 AM

HP Recommended
Product: HP-15-r007tu Notebook
Operating System: Microsoft Windows 8.1 (64-bit)

Though purchased in 2016 ,but never used as din't have the requirement.

I have tried to install driver for bluetooth and tried everything.

 Till now i 'm not able to find bluetooth  in device manager or setting or connection of device. I mean i ve not seen bluetooth anywhere.

 I have a doubt ,is it actuall available originally .

Hardware is available or not in my laptop. But in the specification , it is mentioned available. How to check it ?

If yes , how to change the setting or anything ? 

1 REPLY 1

‎07-31-2020 07:11 AM

HP Recommended

Hi:

 

Yes, your notebook originally came with Bluetooth, it has a Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 combination WLAN adapter.

 

https://partsurfer.hp.com/Search.aspx?searchText=G8D27PA

 

Most likely the Bluetooth portion of the wifi adapter is not functioning (broken).

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.