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02-02-2019 08:20 AM
I am unable to connect my keyboard and mouse to my desktop. They both have new working batteries and I have pressed the blue connect button. The issue is that my keyboard and mouse are not even being discovered by my desktop even though I am pressing the blue button on them. Please help!
02-04-2019 03:34 PM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
I recommend you follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
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