HP Elite Desk - Ethernet doesn't have a valid IP configuration !

[ub6424]

Hello @BlondeBeast 

Now we go a little bit deeper ...

(1) What are the network settings of Intel LAN interface ? Manual (static) IP or DHCP ? DNS ? Gateway ?

(2) IP v4 and IP v6 ?

[BlondeBeast]

Yes, now. No change.

[BlondeBeast]

Ipv4: Obtain IP and DNS address automatic hence no numbered addresses. Same for Ipv6. DHCP enabled. Autoconfiguration IPv4 = 169.254.172.124 IPv4 Subnet mask = 255.255.0.0 IPv4 Default Gateway is blank as is IPv6 Default Gateway.

[ub6424]

Hello @BlondeBeast 

169.254.*.* means your LAN adapter cannot reach your DHCP server to get its real assigned IP.

[BlondeBeast]

So what do I do?

[ub6424]

Hello @BlondeBeast 

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@BlondeBeast wrote:

So what do I do?

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Change IPv4 LAN settings to manual:

You can try to set a "free" internal IPv4 address

+ internal standard DNS

+ internal standard Gateway

[BlondeBeast]

Erm, how do I do this? In fact I think I have done this before, yesterday with setting specific addresses, to no avail. But if you tell me what to do and what addresses to use I will try again. Do I use the google server addresses?

[ub6424]

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@BlondeBeast wrote:

I have recently acquired 2 x HP EliteDesks L1G76AV I5-6500s for my office that were thrown away by my local support guys. 

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Hello @BlondeBeast 

Keep me updated ...

There might be a reason why these computers were "thrown away" ...

Think about this

Kind regards

[BlondeBeast]

Well, yes, but the "Ethernet doesn't obtain a valid IP..." is a very common problem when one searches for it. So I assume there must be a solution, somewhere. Otherwise the PCs are functioning fine. Are you giving up? (You have tried very hard, so not to be critical.)

[ub6424]

Hello @BlondeBeast 

Open Command Console (cmd.exe) as administrator on another computer.

Run command:

ipconfig /all

Please send me the following information:

IPv4 Address ... ?

Subnet Mask ... ?

Default Gateway ... ?

DNS Servers ... ?