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Lemonzs
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Message 1 of 4
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HP Keyboard KG-1450 isn't working but has a red light

HP Recommended
HP All-in-One - 20-c012
Microsoft Windows 10 (64-bit)

Hello.This problem has been going on for a week.I have been working but the next day my keyboard was acting weird.I worked around it.But all of a sudden, it stopped working.I thought that it needed some new batteries so I replaced em'.They were NEW

,bought right out of Walmart.I got new batteries, different brands.But it still didn't work.I was very disappointed.The next day I used the On Screen Keyboard.That was...interesting.But then I realized that there was a led light.The light was red.It wasn't blinking its just staying..But nothing yetI have installed new drivers checked for new windows updates and I did all of that but nothing yet.IMG_20190717_153408.jpg

 

Can I please get some help?I am working all of the time and I don't have time to find the perfect for keyboard me.

P.S The same keyboard doesn't work on my friends computer same result.

 

My computer is a HP All-in-One - 20-c012 https://support.hp.com/us-en/product/hp-20-c000-all-in-one-desktop-pc-series/10734600/model/13851037... 

 

My keyboard model is a KG-1450.

Please help, thank you.

 

3 REPLIES 3
banhien
Level 20
Level 20
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Message 2 of 4
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HP Recommended

@Lemonzs 

 

One thing I would try first: replace batteries. It use standard alkaline AAA batteries.

 

Regards.

BH
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Lemonzs
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Just did still not working .

 

Still,I appreciate  you for helping

 

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Lemonzs
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Message 4 of 4
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HP Recommended

I WILL NEVER BUY ANOTHER HP KEYBOARD IN MY LIFE!.The service was horrible.I try to get help, but there isn't any customer service here at HP!I am very furious at this.From this point on I will be buying my mice and keyboards from Logitech.

 

 

From Lemonzs who will probably never ever use HP's products ever again

That is unless somebody can change my mind.

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