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@Karlos4 wrote:Hi, I need help. I have HP Pavilion All-in-One 24 PC 24-ca0000a. I have turned on wireless charging according to user manual. But it still doesnt work. I dont know, what to do...Thank you very much. Karel
Are you referring to the "wireless charging stand"? I looked at the 24-ca000a spec and did not see that feature.
The stand holding the AIO should have a decal or writing to show where to put the smartphone
The 24-ca000a had a USB3.2 charging port on the side.
If you are charging your smart phone using that port and have a problem then possible
1 - The manual states that the USB power is reduced if too much power is drawn from the AIO. External hard drive, optical drive, cameras, etc all draw power. quote: "As a safety precaution, if the system power load exceeds the specific configuration’s capacities, the system may temporarily disable some USB ports."
2 - Problem could be charging cable especially if you are charging an iPhone
Identify fake cables https://support.apple.com/en-us/HT204566
actual differences in apple cables https://www.mobilereviews-eh.ca/not-all-apple-lightning-cables-are-created-equal/#:~:text=There's%20....
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended
@Karlos4 wrote:Hi, I need help. I have HP Pavilion All-in-One 24 PC 24-ca0000a. I have turned on wireless charging according to user manual. But it still doesnt work. I dont know, what to do...Thank you very much. Karel
Are you referring to the "wireless charging stand"? I looked at the 24-ca000a spec and did not see that feature.
The stand holding the AIO should have a decal or writing to show where to put the smartphone
The 24-ca000a had a USB3.2 charging port on the side.
If you are charging your smart phone using that port and have a problem then possible
1 - The manual states that the USB power is reduced if too much power is drawn from the AIO. External hard drive, optical drive, cameras, etc all draw power. quote: "As a safety precaution, if the system power load exceeds the specific configuration’s capacities, the system may temporarily disable some USB ports."
2 - Problem could be charging cable especially if you are charging an iPhone
Identify fake cables https://support.apple.com/en-us/HT204566
actual differences in apple cables https://www.mobilereviews-eh.ca/not-all-apple-lightning-cables-are-created-equal/#:~:text=There's%20....
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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