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12-10-2017 08:20 PM
I upgraded to a faster internet 5G and it does not show up in the available networks. It works on my phone and the speed is way up (170-190 mbps). Speed test on my computer is still 40-50 Mbps. Trying everything. Any help will be appreciated. Thank you
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12-11-2017 12:45 AM
The Wireless card in your PC is not a dual band card. If we look at the spec page for the PC we can see that the card is
Wireless LAN 802.11b/g/n featuring Single-band (2.4Ghz) 1x1
You will need to upgrade to a dual band module (ac) to be able to use the 5Ghz network.
Hope it helps,
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