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‎09-30-2020 08:21 PM - edited ‎09-30-2020 08:23 PM

HP Recommended
Product: HP X3500
Operating System: Microsoft Windows 10 (64-bit)

Hi there , I am using an HP X3500 wireless mouse . It has only been 3 months since i bought it . Recently i have noticed that the red light is flashing 11 times then the mouse goes off . After i click any button on the mouse becomes active.How can i make this right? Is this some battery saver mode or anything?

Let me know  if anyone can help.

Thanking you,

Abhishek

1 REPLY 1

‎10-03-2020 10:17 AM

HP Recommended

@Abhishek3168

 

Welcome to HP Community

 

I have gone through your Post and I understand your concerns

 

Have you tried replacing the Batteries or use the mouse with another computer?

 

Keep me posted

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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