• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP X3500
Microsoft Windows 10 (64-bit)

Hi there , I am using an HP X3500 wireless mouse . It has only been 3 months since i bought it . Recently i have noticed that the red light is flashing 11 times then the mouse goes off . After i click any button on the mouse becomes active.How can i make this right? Is this some battery saver mode or anything?

Let me know  if anyone can help.

Thanking you,

Abhishek

1 REPLY 1
HP Recommended

@Abhishek3168

 

Welcome to HP Community

 

I have gone through your Post and I understand your concerns

 

Have you tried replacing the Batteries or use the mouse with another computer?

 

Keep me posted

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.