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HP Recommended
Microsoft Windows Server 2016

HP - Printer - 2.7.1.1569

 

This is in windows update every day. i am unable to stop it from being in que to update. there is a HP printer on the network, I am wondering if this is a real update or a scam/virus attempt

 

thanks

jj

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

It is probably an update that is not compatible with your printer or PC.

 

Use the Microsoft Hide Windows Update utility that I zipped up and attached below to prevent the update from appearing again.

 

Unzip and run the utility.

 

It will search for pending Windows updates.

 

Check the box to hide the HP - Printer - 2.7.1.1569 update.

 

The utility will run again and report the problem is 'Fixed.'

 

Restart the PC and try installing the update again and it should disappear and not return.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

It is probably an update that is not compatible with your printer or PC.

 

Use the Microsoft Hide Windows Update utility that I zipped up and attached below to prevent the update from appearing again.

 

Unzip and run the utility.

 

It will search for pending Windows updates.

 

Check the box to hide the HP - Printer - 2.7.1.1569 update.

 

The utility will run again and report the problem is 'Fixed.'

 

Restart the PC and try installing the update again and it should disappear and not return.

HP Recommended

Thank you

HP Recommended

You're very welcome. 

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