Help with pairing keyboard and mouse

[Amylineee]

Help with pairing keyboard and mouse to new hp deaktop

[Garp_senchau]

@Amylineee, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Pairing a keyboard and mouse to your new HP desktop can vary slightly depending on whether they are wired or wireless. Here are steps for both types:

Wired Keyboard and Mouse

Connect to USB Ports: Locate the USB ports on your HP desktop and plug the keyboard and mouse into available ports. The computer should automatically recognize and install any necessary drivers.

Testing: Once connected, test the keyboard and mouse to ensure they are functioning. Typically, no additional setup is required for wired devices.

Wireless Keyboard and Mouse

Prepare Devices:

• Batteries: Make sure that the batteries are in place and functional for both the keyboard and mouse.
• Receiver: If your wireless keyboard and mouse come with a USB receiver (often found inside the mouse), plug it into one of the USB ports on the desktop.

Turn on Devices: Ensure both the keyboard and mouse have been powered on (most have a switch on the underside).

Pairing:

• Some modern HP computers have built-in Bluetooth that allows direct pairing with Bluetooth devices. If your keyboard and mouse are Bluetooth-enabled, go to your computer’s settings.
• Navigate to Settings > Devices > Bluetooth & other devices.
• Ensure Bluetooth is turned on.
• Select “Add Bluetooth or other device” and choose Bluetooth.
• Follow the on-screen instructions to complete pairing.

Driver Installation: In most cases, Windows will automatically install the necessary drivers once the devices are recognized. For any specific drivers that might be needed, visit the HP support website.

Testing: Verify functionality by testing out your keyboard and mouse once they're paired.

Also, you may refer to this guide: HP Chromebase 21.5 inch All-in-One Desktop - Connecting the Bluetooth keyboard and mouse | HP® Suppo...

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,