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Microsoft Windows 10 (64-bit)

Lately am getting an error message window titled HP connection error.  Says Internet explorer cannot display the web page.  I have to click on Fix Connection.  It goes throuigh HP network check and when done all is well again until the next time I change tabs or click on a link.  Happening with great frquency.  What happened????

3 REPLIES 3
HP Recommended

Hi

Dont know.

 

Normally web browser will use a DNS server to look up and translate the words into numbers

EG: bbc.co.uk  becomes  151.101.64.81 

 

Maybe you have lost the DNS entries?

C:\>ipconfig -all

 

Wireless LAN adapter WiFi:

Connection-specific DNS Suffix . :
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.0.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 09 May 2019 08:55:26
Lease Expires . . . . . . . . . . : 10 May 2019 08:55:25
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 8.8.8.8
8.8.4.4

 

So maybe run a Malware Checker?

https://www.antivirussoftwareguide.com/free-malware-protection

 

Like MalwareBytes.

 

 

HP Recommended

Done that several times.  Same problem.  Have to constantly run HP network check from the error page.  Is this an HP problem or Microsoft or my router???

 

HP Recommended
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