cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Porschenut1-_
Level 1
8 3 0 0
Message 1 of 4
405
Flag Post

Hp connection error

HP Recommended
HP all in one
Microsoft Windows 10 (64-bit)

Lately am getting an error message window titled HP connection error.  Says Internet explorer cannot display the web page.  I have to click on Fix Connection.  It goes throuigh HP network check and when done all is well again until the next time I change tabs or click on a link.  Happening with great frquency.  What happened????

3 REPLIES 3
Lil_Boy_Blue
Level 12
7,692 7,643 334 729
Message 2 of 4
Flag Post
HP Recommended

Hi

Dont know.

 

Normally web browser will use a DNS server to look up and translate the words into numbers

EG: bbc.co.uk  becomes  151.101.64.81 

 

Maybe you have lost the DNS entries?

C:\>ipconfig -all

 

Wireless LAN adapter WiFi:

Connection-specific DNS Suffix . :
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.0.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 09 May 2019 08:55:26
Lease Expires . . . . . . . . . . : 10 May 2019 08:55:25
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 8.8.8.8
8.8.4.4

 

So maybe run a Malware Checker?

https://www.antivirussoftwareguide.com/free-malware-protection

 

Like MalwareBytes.

 

 

Was this reply helpful? Yes No
Porschenut1-_
Author
Level 1
8 3 0 0
Message 3 of 4
Flag Post
HP Recommended

Done that several times.  Same problem.  Have to constantly run HP network check from the error page.  Is this an HP problem or Microsoft or my router???

 

Was this reply helpful? Yes No
Lil_Boy_Blue
Level 12
7,692 7,643 334 729
Message 4 of 4
Flag Post
HP Recommended
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation