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Chieung
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I can’t figure out how to start my printer

HP Recommended
HP DeskJet Plus 4155 All-in-one Printer

Hi there I just bought a printer and I can’t figure out how to start connecting it can you help me??

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
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@Chieung, Welcome to HP Support Community!

 

To set up your printer for the first time, remove all package materials, connect the power cord, install the ink cartridges, and then load paper in the input tray.

 

Step 1: Remove the printer from the box

Remove the printer from the box, and then remove all tape, stickers, and package materials from the printer.

  1. Remove the printer from the box.

  2. Remove all tape and package materials from the outside of the printer.

  3. Lower the output tray, reach inside the printer, and then grasp the handle and lower the ink cartridge access door to open it.

  4. Remove all tape and package materials from inside the printer.

  5. Make sure you remove all hardware and materials from the box before discarding or recycling the box and package materials.

Step 2: Connect the power cord

Plug the printer into a power source to turn on the printer.

NOTE: 

Do not connect a USB cable at this time. The connection to the computer is established during software installation.

  1. Connect the power cord to the rear of the printer, and then plug the other end of the power cord into an electrical outlet.

    Connecting the power cord

  2. Press the Power button to turn on the printer.

    The carriage moves to the center of the printer.

  3. Wait until the printer is idle and silent before you continue.

Step 3: Install the ink cartridges

Install the HP ink cartridges that shipped in the box with your printer.

  1. Remove one of the ink cartridges from its package. Be careful to only touch the black plastic on the ink cartridge.

    Removing the ink cartridge from its package

  2. Remove the plastic tape.

       CAUTION: 

    Do not touch the copper-colored contacts or the ink nozzles.Do not replace the protective tape on the contacts. Handling these parts can result in clogs, ink failure, and bad electricalconnections.

    Removing the plastic tape

  3. Slide the cartridge into the slot at a slight upward angle, and then push up on the cartridge until it snaps into place.

    NOTE: 

    Install the color ink cartridge on the left and the black ink cartridge on the right.

    Snapping the ink  cartridge into place

  4. Close the ink cartridge access door.

Step 4: Load paper into the input tray

Load plain, U.S. letter or A4 paper in the input tray after you install the ink cartridges.

Load plain paper into the input tray.

  1. Raise the input tray.

    Raising the input tray

  2. Slide the paper width guide all the way to the left.

    Sliding the paper width guide to the left

  3. Load a stack of plain white paper into the input tray.

    Loading the paper into the input tray

  4. Slide the paper width guide to the right until it rests at the edge of the paper.

    Sliding the paper width guide to the right

  5. Lower the output tray, and then pull out the tray extender.

    Lowering the output tray and pulling out the output tray extender

Step 5: Install the printer software

Your HP printer hardware is now set up and you can install the printing software. Do not attempt to connect the printer to a computer until instructed to do so in the printing software.

Download the latest version of the printing software from the following HP website: 123.hp.com.

 

Note-For print quality purposes, the printer prints an alignment page after three pages are printed. Follow the instructions on the alignment page to complete the ink cartridge alignment.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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