I have a wireless keyboard and mouse and lost the dongle. Can I replace the dongle?

[BrianD2205]

HP wireless mouse and keyboard with lost dongle

[Raj_05]

Hi @BrianD2205,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Yes, you can replace the dongle for your HP wireless keyboard and mouse, but it depends on the specific model. Many wireless keyboards and mice use a proprietary USB dongle that is paired to the devices. Here are a few options you can try:

• Universal Receiver: Some HP wireless devices use a universal USB receiver (like the HP Link-5 or similar) that can pair with multiple devices. If your keyboard and mouse are compatible with this type of receiver, you may be able to buy a replacement universal receiver from HP or other authorized retailers.
• Buy a Compatible Receiver: If your keyboard and mouse don’t use a universal receiver, it may not be possible to replace the dongle without having to buy a new set of keyboard and mouse. Be sure to check the model information to ensure compatibility with a new dongle.

If you can't find the specific dongle, you might need to consider replacing the entire keyboard and mouse set.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support