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mcewen
Level 1
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Message 1 of 5
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Solved!

Intel Wireless Display

‎09-09-2016 08:11 PM

HP Recommended
Product: HP Envy 27 - p099na
Operating System: Microsoft Windows 10 (64-bit)

In HP Support Assistant it is taking ages (3 hours and counting) to download Intel Wireless Display on this brand new PC - a file of some 122.59 MB. I have super fast fibre broadband getting just short of 40 Mbps - so I cannot understand this. Even the slowest broadband should do it in less time. Any solutions?

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erico
Level 17
Level 17
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Message 4 of 5
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‎09-10-2016 08:54 AM - edited ‎09-10-2016 08:56 AM

HP Recommended

The specifications on your desktop PC say nothing about Intel WiDi being a feature. From the specification, it is not part of the feature package that the desktop was delivered with.

 

http://support.hp.com/us-en/product/HP-ENVY-27-p000-All-in-One-Desktop-PC-series-(Touch)/8499712/mod...

 

All of the drivers available for direct download are located at the product support portal in the drivers and software section. Use the following link. I suggest saving the web page as a shortcut on the desktop.

http://support.hp.com/us-en/product/HP-ENVY-27-p000-All-in-One-Desktop-PC-series-(Touch)/8499712/mod...

Don't forget to click on the green Accept as Solution button if I helped you solve your issue.
Click on the Yes button if my assistance was helpful and you would like to say thanks!

View solution in original post

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4 REPLIES 4
banhien
Level 20
Level 20
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Message 2 of 5
Flag Post

‎09-09-2016 08:15 PM

HP Recommended

Hi,

 

Why not directly download it. I believe HPSA does many overhead checkings, connecting and reconnecting ... therefore it is slower.

 

Regards.

BH
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mcewen
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Message 3 of 5
Flag Post

‎09-10-2016 01:54 AM

HP Recommended

I'm new to this HP stuff - so how does one download direct as you suggest?

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erico
Level 17
Level 17
49,256 11,799 4,783 12,996
Message 4 of 5
Flag Post

‎09-10-2016 08:54 AM - edited ‎09-10-2016 08:56 AM

HP Recommended

The specifications on your desktop PC say nothing about Intel WiDi being a feature. From the specification, it is not part of the feature package that the desktop was delivered with.

 

http://support.hp.com/us-en/product/HP-ENVY-27-p000-All-in-One-Desktop-PC-series-(Touch)/8499712/mod...

 

All of the drivers available for direct download are located at the product support portal in the drivers and software section. Use the following link. I suggest saving the web page as a shortcut on the desktop.

http://support.hp.com/us-en/product/HP-ENVY-27-p000-All-in-One-Desktop-PC-series-(Touch)/8499712/mod...

Don't forget to click on the green Accept as Solution button if I helped you solve your issue.
Click on the Yes button if my assistance was helpful and you would like to say thanks!
Was this reply helpful? Yes No
mcewen
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Message 5 of 5
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‎09-10-2016 09:34 AM

HP Recommended

Many thanks - but quite why HP do not refer buyers to this page etc escapes me.

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