• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Hp 550-201no
Microsoft Windows 10 (64-bit)

I have a desktop that drives me insane, for several weeks now the wifi connection disappears, and the only way to get it back is to reboot, and then I might get a connection for a couple of hours if im lucky, 2 minutes at the worst.
Steps i have taken so far,

reboting, resettning, updating drivers, tryning older versions of drivers, all the cmd commands recomended both on Hp pages and from computer geeks around the globe, and still the problem presists. The most recent thing I did was to use the hps advice about bios default setup. And still the same problem.
 I have a realtek RTL8188EE 802 network card

running windows 10 on a HP550-201no  AMD Radeon A8-7600 R7

Anyone with tips before i trow the computer out hte window and go for antyhing else than a Hp?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Camilla06 wrote:

Thank you for the answer but sadly thats already done.


Apparently there are issues with that wifi card.

 

Buy a new one to replace it, or buy a USB wifi dongle. Good luck.

View solution in original post

3 REPLIES 3
HP Recommended

Go into Windows' power settings and look to make sure Windows is not allowed to turn off the wifi card to save power.

HP Recommended

Thank you for the answer but sadly thats already done.

HP Recommended

@Camilla06 wrote:

Thank you for the answer but sadly thats already done.


Apparently there are issues with that wifi card.

 

Buy a new one to replace it, or buy a USB wifi dongle. Good luck.

my testing
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.