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- HP Community
- Desktops
- Desktop Wireless and Networking
- Re: Internet issues
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06-02-2022 09:59 PM
I have a HP Pavilion x360 and I can't connect to any Internet at all. Nothing pops up even though I have a Xfinity box, I looked at all the tips but it says I have to troubleshoot it. But, how can I troubleshoot it without wifi? I've been resetting my laptop and everything and nothing works please help
06-03-2022 03:45 PM
Hello, and Welcome to the HP Support Community!
We need your exact model number to offer decent suggestions!!! There are many hundreds of x360 PC's...
I'll start by asking the obvious:
1. Do you know how to turn on Wifi on the PC?
2. Does your PC work at a different location?
3. Does any other device connect to your "Xfinity box" via wifi?
WyreNut
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
06-11-2022 02:29 PM - edited 06-11-2022 02:33 PM
Have you looked at "Settings/Network & Internet/Wifi" on your computer? Is wifi turned on?
If you click "Show Available Networks" can it find any?
WyreNut
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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