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HP Recommended
HP ENVY All-in-One - 32-a0055
Microsoft Windows 11

I have an HP Envy all in one 32 that constantly drops my wifi connection.  This problem has been going on for several months, but recently has gotten really bad.  When it drops (incredibly often, like 15 times a day), I first try turning wifi off and back on, which works maybe 20% of the time. Often it will state no networks available. So I go through it again. If/when my network pops up, I click on connect. (I also also have it set to connect automatically.) It often states "cannot connect with this network."   At that point, I restart my computer and that works maybe 70% of the time. I have already reset my router, removed wifi network and added as new, checked power settings, etc.  

 

I truly appreciate any help! I need a sanity check at this point.

 

Thanks!

3 REPLIES 3
HP Recommended

The parts list for your PC indicates that it comes with a Realtek RTL8822CE Wi-Fi adapter.

 

The only suggestion I can offer would be to see if updating the Wi-Fi driver to the latest version helps any.

 

Realtek RTL8xxx Wireless LAN Drivers

 

Version 2024.10.230.600

 

sp160300.exe

 

 

HP Recommended

Thanks.  However, I have already updated the driver.  All the tests state the wifi adapter is functioning as it should.  I ordered a wifi usb adapter that should arrive tomorrow.  I will keep you posted.

HP Recommended

You're very welcome. 

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