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HP Recommended
HP Pavilion All-in-One - 24-r114
Microsoft Windows 10 in S Mode

I am having issues with my keyboard. all of the keys are misconstrued. I hit the escape button and the volume goes up. I press the letter W and (gh27) comes up. I tried rebooting and changing the languages. I even went to the store to get a universal keyboard and it's doing the same thing. I don't know what else to do. Is there anyone with an idea of what's going on that can help?

1 REPLY 1
HP Recommended

hi @C0409

you can try to download the keyboard driver again, if not, you may need to send it to a repair shop,good luck

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