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- HP Community
- Desktops
- Desktop Wireless and Networking
- Keyboard skips letters
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11-28-2018 07:56 AM
A month ago, I bought a KBIM wireless keyboard and mouse. Unless I absolutely pound the keys, it omits many letters, and is totally frustrating me. Is there a way to make this keyboard "lighter to the touch"?
11-29-2018 04:24 PM
Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.
I have gone through your Post and I understand your concerns
This seems to be a physical issue with the Keyboard
I have sent you a private message with the next course of action
Please check your private message icon on the upper right corner of your HP Forums profile.
Next to your profile Name, you should see a little blue envelope
Thank you
KrazyToad
I Am An HP Employee
12-01-2018 07:05 AM
Ihave a wireless mouse and keyboard. When I enter the serial number in the menu it gives mealist of latops, notebooks and slates, but there is absolutely nothing in there about a wireless mouse and keyboard combination. help please?