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tander5843
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Keyboard skips letters

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KBIM Keyboard
Microsoft Windows 8 (64-bit)

A month ago, I bought a KBIM wireless keyboard and mouse.  Unless I absolutely pound the keys, it omits many letters, and is totally frustrating me.  Is there a way to make this keyboard "lighter to the touch"?

3 REPLIES 3
KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 4
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@tander5843

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I have gone through your Post and I understand your concerns

 

This seems to be a physical issue with the Keyboard

 

I have sent you a private message with the next course of action

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope

 

Thank you
 

 

 

KrazyToad
I Am An HP Employee

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tander5843
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Message 3 of 4
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Ihave a wireless mouse and keyboard. When I enter the serial number in the menu it gives mealist of latops, notebooks and slates, but there is absolutely nothing in there about a wireless mouse and keyboard combination. help please?

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KrazyToad
HP Support Agent
HP Support Agent
21,046 21,033 1,278 1,303
Message 4 of 4
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@tander5843

 

Please check your Private Message again

 

Thank you

KrazyToad
I Am An HP Employee

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