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Lynn-FM
Level 1
6 5 0 0
Message 1 of 11
15,209
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Solved!

Missing Wifi driver and whatever else i need!

HP Recommended
HP Compaq Elite 8300 desktop
Microsoft Windows 10 (64-bit)

I dont seem to have any wireless connection on my pc. I tried to update drivers but there arent any. I dont have an icon on the taskbar either. I read a post which mentioned VPN being an issue and I have an option for this if it helps you understand the issue.

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
141,269 64,833 22,029 33,945
Message 7 of 11
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Hi:

 

You can easily configure your PC for wireless internet.

 

I have the 8200 Elite, 8000 Elite, and dc7800 business desktop PC's, and I installed an external USB dual band wireless network adapter on all 3 of them and it works just fine.

 

This is the model I used, and it works with W7, 8, 8.1 and W10.

 

http://www.amazon.com/Linksys-Dual-Band-Wireless-N-Adapter-AE3000/dp/B007ZLGXA8/ref=sr_1_1?ie=UTF8&q...

View solution in original post

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10 REPLIES 10
Karthik
Level 9
1,978 135 183 611
Message 2 of 11
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#HPExpertDay

VPN comes into picture once you connect to any network, but from what you say you may not have a driver installed or Network controller.

Try installing HP Support Assistant which will automatically download and install drivers/updates:

HPSA Link:

 

http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

Wish you luck,
Karthik

--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
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Aprat
Level 3
Level 3
48 13 1 8
Message 3 of 11
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Hello,

 

If the unit was working fine before try a system restore.

 

If this doesn't work, go to device manager and under network adapters check if wlan or wifi card is lited if not go to BIOS (Power off, press power button, tap f10 key continously) and perform restore defaults.

 

You can also try windows update.

 

Regards

 

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Amreen
Level 5
Level 5
233 67 17 63
Message 4 of 11
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Hello 

windows 10 wifi drivers aren't available 

 

try installing windows 8 drivers

 

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5232663&swItemId=vc_127820_1&swEnvOid=413...

 

 

#hpexpertday

Regards;
Smiley
I am an HP employee
Please click the White Kudos star to say thanks for helping.
Please mark Accept As Solution if my help has solved your problem.
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doughjohn
Level 7
975 148 31 85
Message 5 of 11
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Hi

 

Identifying the hardware is perhaps the first thing to do, then visit the makers website, lastly use DUCKDUCKGO search engine for stuff.

 

So open a command prompt, as an administrator, and type

 

netsh wlan show settings

 

netsh wlan show drivers

 

netsh wlan show settings

 

 

you can pipe >> these into Notepad for future reference

 

netsh wlan show settings >> c:\set.txt

 

netsh wlan show drivers >> c:\drv.txt

 

netsh wlan show interfaces >> c:\int.txt

 

notepad c:\set.txt

notepad c:\drv.txt

notepad c:\int.txt

 

 

 

 

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Lynn-FM
Author
Level 1
6 5 0 0
Message 6 of 11
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A big thank you to everyone who posted possible solutions.

 

Nothing worked so I telephoned HP. The advisor tells me that the HP Compaq Eite 8300 is not configured for wireless internet and cannot ever be so. How utterly ridiculous for what is otherwise a stunning machine, bought new only a couple of years ago.

 

Again, thanks to everyone your support has been brilliant.

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Paul_Tikkanen
Level 21
Level 21
141,269 64,833 22,029 33,945
Message 7 of 11
Flag Post
HP Recommended

Hi:

 

You can easily configure your PC for wireless internet.

 

I have the 8200 Elite, 8000 Elite, and dc7800 business desktop PC's, and I installed an external USB dual band wireless network adapter on all 3 of them and it works just fine.

 

This is the model I used, and it works with W7, 8, 8.1 and W10.

 

http://www.amazon.com/Linksys-Dual-Band-Wireless-N-Adapter-AE3000/dp/B007ZLGXA8/ref=sr_1_1?ie=UTF8&q...

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doughjohn
Level 7
975 148 31 85
Message 8 of 11
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Hi Paul

 

"Any advertisement of any company whether the item is in stock or not is still solicitation. Please do not include that information on the public forums. Please review our Rules of Participation for further information."

 

So you may as well get my last kudos, for the short time it sticks for, because I expect when I delete my profile it will disappear, for your blatant audacity.

 

 

 

 

 

 

 

 

 

 

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Lynn-FM
Author
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Message 9 of 11
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Thanks Paul,

A sensible non HP solution that will work!

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Paul_Tikkanen
Level 21
Level 21
141,269 64,833 22,029 33,945
Message 10 of 11
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Hi, doughjohn:

 

I don't know who told you that, but there is no rule prohibiting the suggestion of products as long as you are in compliance with the rule.

 

Here is the forum rule that pertains to advertising...6h.

 

h.  Advertisements or requests to sell or market products or services provided or rendered by you or any other person or entity with whom you are affiliated, or for personal monetary gain, reward or any other compensation.

 

It does not in any way infer that you can't offer any suggestions for products, as long as you fully meet the criteria of the advertising rule when suggesting a product or service, which I have always met.

 

I consider you a very valuable contributor to this forum, and I would be disappointed to see you leave us.

 

Invite the person's attention to what the rule specifically states, and ask them why you were gigged for posting a product recommendation.

  

Paul

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