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- Re: Missing drivers with install
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06-13-2019 02:10 PM
I have an HP Pailion HPE product no. QN557AA#ABA. I did a clean W7HP install from disc. It is missing 4 critical drivers, and did not request the license key - is that normal?
By the grace of this board's experts, I identified and installed one of the drivers but am still missing these:
Network Controller
PCI Simple Communications Controller
SM Bus Controller
Did the install go wrong, and I should try again? Hard to imagine 4 critical drivers completely absent from the disc. If not, how do I track them down without spending a week trying dead end links?
Solved! Go to Solution.
06-13-2019 06:38 PM
Hi:
Your PC's support page doesn't have any of those drivers...
You need these drivers...
SM Bus Controller: Install this driver first and restart the PC.
https://ftp.hp.com/pub/softpaq/sp57001-57500/sp57417.exe
PCI Simple Communications Controller:
https://ftp.hp.com/pub/softpaq/sp57001-57500/sp57372.exe
Network Controller:
https://ftp.hp.com/pub/softpaq/sp71001-71500/sp71421.exe
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