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‎10-08-2026 07:03 AM

HP Recommended
Product: HP EliteBook x360 1030 G3 Notebook PC
Operating System: Microsoft Windows 11

Help me, my computer is not showing mobiledate option but mobile hotspot is there.

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2 REPLIES 2

‎10-10-2026 04:20 AM - edited ‎10-10-2026 04:21 AM

HP Recommended

Hi @Parapanda,

 

Welcome to the HP Support Community!

 

I understand that your computer has a mobile hotspot option, but you cannot find the mobile data option. To help identify the cause, could you please confirm the following?

  • What is your exact HP laptop model?
  • Are you using Windows 10 or Windows 11?
  • Are you referring to the Cellular/Mobile Data option in Windows Settings, where you would normally see a SIM or mobile network connection?
  • Does your laptop have a SIM card slot or built-in cellular connectivity, or are you trying to use mobile data from your phone?

 

In the meantime, please check the following:

  • Open Settings > Network & Internet and look for Cellular.
  • Open Device Manager and expand Network adapters. Check whether a cellular modem or mobile broadband adapter is listed.
  • In Device Manager, select View > Show hidden devices and check whether any cellular device or unknown device appears.
  • Open Windows Update > Advanced options > Optional updates and check for available network-related drivers.

 

Best regards,
Kuroi_Kenshi

I'm an HP Employee.


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‎10-10-2026 04:43 AM

HP Recommended

Hello sir am using Elitebook x360 1030 G3

 

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