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ap1177
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Message 1 of 6
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Solved!

My All-in-One doesn't have Bluetooth

HP Recommended
HP Pavilion 23 All-in-One
Microsoft Windows 10 (64-bit)

I noticed that there is no way to enable my PC to send files via Bluetooth, because there is no Bluetooth button. I go to 'add a Bluetooth device', but it doesn't detect one, and my device doesn't detect my PC because there is no indication that there is Bluetooth on it. There is no on or off button. Shouldn't there be one?

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Paul_Tikkanen
Level 21
Level 21
141,336 64,900 22,050 33,971
Message 4 of 6
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Hi:

 

The Qualcomm Atheros AR9485 802.11 b/g/n WiFi adapter is not a combination wifi/Bluetooth adapter.

 

The easiest thing to do to add Bluetooth networking capability to your notebook, would be to purchase an external USB Bluetooth adapter.

 

I use this one for example...

 

https://www.amazon.com/Kinivo-USB-Bluetooth-4-0-Compatible/dp/B007Q45EF4

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Paul_Tikkanen
Level 21
Level 21
141,336 64,900 22,050 33,971
Message 2 of 6
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Hi:

 

It depends on the model wifi adapter your PC has.

 

Some wifi adapters are wifi only, and some are combination wifi/Bluetooth adapters.

 

What model wifi adapter does your PC have?

 

If you don't know, go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.

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ap117
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It says I have a Qualcomm Atheros AR9485 802.11 b/g/n WiFi adapter.

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Paul_Tikkanen
Level 21
Level 21
141,336 64,900 22,050 33,971
Message 4 of 6
Flag Post
HP Recommended

Hi:

 

The Qualcomm Atheros AR9485 802.11 b/g/n WiFi adapter is not a combination wifi/Bluetooth adapter.

 

The easiest thing to do to add Bluetooth networking capability to your notebook, would be to purchase an external USB Bluetooth adapter.

 

I use this one for example...

 

https://www.amazon.com/Kinivo-USB-Bluetooth-4-0-Compatible/dp/B007Q45EF4

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ap117
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Thank you.

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Paul_Tikkanen
Level 21
Level 21
141,336 64,900 22,050 33,971
Message 6 of 6
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You're very welcome.

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