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‎08-13-2020 08:14 AM

HP Recommended

I got a new modem recently from Xfinity and the WiFi connects to all other devices, but my laptop can’t find the network. I’ve tried everything that I could find online and still nothing. It’s a really basic laptop, so I don’t have an Ethernet cable insert to try that on it. I’m getting very frustrated. Please help if you can

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1 person had the same question
1 REPLY 1

‎08-16-2020 07:15 AM

HP Recommended

@glaaber20

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

To assist you better please provide me with the product model or the product number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.
 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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