My laptop did not have an ethernet adapter, So I couldn't ac... - HP Support Community

Fa89 · ‎03-11-2021

I need a driver for the ethernet adapter on my laptop , so I can access to the Internet using my RJ45 cable , I couldn't find the adapter on device manager or in the network connection

Prométhée · ‎03-11-2021

Hello

this is a recorded response (macro))
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

and for a laptop:

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support
Give the full version of windows
for windows 10 type winver in the search box

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Windows 11 22h2 inside , user

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My laptop did not have an ethernet adapter, So I couldn't access to the internet using the cable

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