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Fa89
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My laptop did not have an ethernet adapter, So I couldn't access to the internet using the cable

HP Recommended
LAPTOP-DPFMUUJR
Microsoft Windows 10 (64-bit)

I need a driver for the ethernet adapter on my laptop , so I can access to  the Internet using my RJ45 cable , I couldn't find the adapter on device manager or in the network connection 

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Prométhée
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Message 2 of 2
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HP Recommended

Hello


this is a recorded response (macro))
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

 

and for a laptop:

 

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support
Give the full version of windows
for windows 10 type winver in the search box


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