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HP Recommended
Pavillion All in one 24-r0xx
Microsoft Windows 10 (64-bit)

The wireless network card stopped working. It can't find it in device manager or when I run hardware diagnostics.

1 REPLY 1
HP Recommended

@Shannon23,

 

Welcome to HP Support Community,

 

This looks like a possible hardware failure. I would personally suggest you contact our HP support team for further assistance. 

 

HP support can be reached on www.hp.com/contacthp

Select the product type.

Enter the serial number of your device or select let HP detect your product option.

Select the country from the drop-down.

You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

 

Jeet_Singh
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.