My wireless network card stopped working

[Shannon23]

The wireless network card stopped working. It can't find it in device manager or when I run hardware diagnostics.

[Jeet_singh]

@Shannon23,

Welcome to HP Support Community,

This looks like a possible hardware failure. I would personally suggest you contact our HP support team for further assistance. 

HP support can be reached on www.hp.com/contacthp

Select the product type.

Enter the serial number of your device or select let HP detect your product option.

Select the country from the drop-down.

You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!