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secsvy
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Need wpa2 password for firmware downloaded from HP

HP Recommended
OfficeJet Pro 8710
Mac OS X 10.11 El Capitan

New 8710.  Connected wirelessly but could not get printer to print.  Downloaded drivers and then firmware with security update from third party.  Need wpa2 password for this firmware so I can print using that "router" address of DIRECT-B1-HP-OfficeJetPro 8710. Help appreciated.

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MKazi
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@secsvy

 

Welcome to HP Support Forums.

I came across your post and would like to assist you.

 

I understand that you're looking for a wpa2 password for the firmware update for your HP OfficeJet Pro 8710 All-in-One Printer. I'll be glad to help you.

 

To begin with, you can try to update the printer using the printer's front panel menu as shown below:


NOTE: The printer needs to be restarted once the firmware is successfully updated. 

 

If it is the Wi-Fi direct password then it should be 12345678. 

You could also check for the Wi-Fi Direct password on the printer's screen by following the below steps:

 

 

Alternately, you may check this HP link to find the Wireless WEP, WPA, WPA2 passwords.

 

I sincerely hope this information helps. Please feel free to keep me posted for further assistance.

 

Cheers!

 

If you would like to thank us for the efforts to help you, feel free to mark this post as "Accept as solution". That’ll help everyone find the solution and help the community to grow.

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