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HP Recommended
Microsoft Windows 10 (64-bit)

image.jpg

 hello,

I have an issue where my laptop can’t connect to any wifi networks and I can’t seem to make it work. I’ve tried all sorts of things and it just doesn’t work. 

as you can see it has the ‘not connected’ image.

 

I feel that maybe my network adapter is faulty? 

thanks in advance for any suggestions. 

3 REPLIES 3
HP Recommended

@Willbur 

 

What is your machine ? When double click the globe icon what do you see ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hello, thanks for replying. When I double click on it, I can see the available networks. When I try and connect to them it just says can’t connect to the network. My home wifi has other devices connecting without issues so I know it’s an issue with my laptop and not my network. I’ve also tried to connect to other wifi networks and the same happened. 

TIA

HP Recommended

The model is as below.

 

aptop 15s-fq1003na Intel Core i5 1035G1, 8GB RAM, 512GB SSD, 15.6 inch Full HD Laptop with Optional Microsoft 365 Personal 1 Year - Silver Q4UTY15

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