• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-22-2017 03:11 AM

HP Recommended
Product: Example: Pavilion HPE h8-1360t
Operating System: Microsoft Windows 7 (64-bit)

Hi!

 

I got a PC of HP (HPE h8-1360t) for about 3 years.

 

It's on Windows 8 (x64) but I wanted to make it Windows 7

 

So I maked it Windows 7 (64 bit) but the problem is that I can't connect to the internet!

 

I oppened Device Manager and saw that on "Other Devices" section were some Symbols on the icons.

 

 

So here are the names with the symbol:

Network Controller

Ethernet Controller

PCI Simple Communications Controller

SM Bus Controller

Universal Serial Bus (USB) Controller

 

1. Network Controller

 

PCI\VEN_10EC&DEV_8168&SUBSYS_2ADA103C&REV_07

 

2. Ethernet Controller

 

PCI\VEN_1814&DEV_539B&SUBSYS_18ED103C&REV_00

 

3. PCI Simple Communications Controller

 

PCI\VEN_8086&DEV_1C3A&SUBSYS_2ADA103C&REV_04

 

4. SM Bus Controller


PCI\VEN_8086&DEV_1C22&SUBSYS_2ADA103C&REV_05

 

5. Universial Serial Bus (USB) Controller

 

PCI\VEN_104C&DEV_8241&SUBSYS_2ADA103C&REV_02

 

 

Any help please?

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-22-2017 06:30 AM

HP Recommended

The Software and Drivers support page for that model includes Windows 7 driver.  Proceed HERE to download and install them.  You will need to do that on a working PC and move them to the subject PC.

I would start with the Original Intel Chipset Driver and the Original Intel Management Engine Interface Driver first.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎03-22-2017 06:30 AM

HP Recommended

The Software and Drivers support page for that model includes Windows 7 driver.  Proceed HERE to download and install them.  You will need to do that on a working PC and move them to the subject PC.

I would start with the Original Intel Chipset Driver and the Original Intel Management Engine Interface Driver first.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No

‎03-27-2017 05:51 AM

HP Recommended

Hi,

 

Thank you so much for your support

 

My PC is working ! 😉

 

Regards!

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.