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‎06-15-2019 09:49 AM

HP Recommended
Product: HP ENVY 750-210ms
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I purchased a desktop from HP (HP ENVY 750-210ms) (Product #: T4A21AA#ABA). The description features said it had a gigabyte network card. When I view the details of the card in the system it shows only 100mbps. Is this a software driven card, or do I need to upgrade the card to a gigabyte? IN the device manager, it shows the card as a Realtek PCIe GBE Family Controller.

 

Thank you for any help, JR

 

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2 REPLIES 2

‎06-15-2019 09:06 PM

HP Recommended

@DCBUS 

 

Yes, it is a Realtek 1G card

 

  • Technology: Realtek RTL8161
  • Data transfer speeds: up to 10/100/1000 Mb/s
  • Transmission standards: 1000BASE-T Ethernet

How do you connect it now ? To a switch or router ? Do you know the speed of switch ports ? Which cable do you use ? Please try CAT5e or CAT6 cable.

 

Regards.

BH
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‎06-16-2019 06:06 AM

HP Recommended

Hello,

Hello,

Thank you for the reply. To your questions:

 

Router: Luxul XBR4400 Gigabyte

Switch: Luxul XGS1024 Gigabyte

Computers Both HP with Realtek onboard Network Gigabyte, both set in properties Gigabyte Full Duplex

 

I will try the cables.

 

Thank you

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