-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Desktops
- Desktop Wireless and Networking
- Network drivers for Compaq Presario CQ1-1020 All-In-One Desk...
Create an account on the HP Community to personalize your profile and ask a question
03-30-2016 01:57 PM
P.S - computer is in subject if you haven't already guessed.
Solved! Go to Solution.
Accepted Solutions
04-01-2016 03:28 PM
Hi:
It's possible the file did not extract the drivers to their folder.
Do this, and then try manually installing the driver.
Download and install this free file utility.
1st file listed is for 32 bit.
After you download and install 7-zip, download and save but do not run sp46403.
Right click on sp46403 and select 7-Zip from the list of items.
Have 7-Zip Extract to: and let it extract the file into its folder name of sp46403.
Then try manually installing the drivers, but browse to the location 7-zip extracted the sp46403 driver file to.
03-30-2016 02:45 PM
Hi:
See if this ethernet driver works...Try manually installing it if the auto install method doesn't work.
Original driver for the Atheros AR8132 PCI-E Fast Ethernet Controller solutions.
File name: sp46403.exe
04-01-2016 01:03 PM
You're very welcome.
I would try manually installing the driver then.
To manually install the driver, go to the device manager and click on the ethernet controller needing the driver.
Click on the driver tab. Click on Update Driver.
Select the Browse my computer for driver software option and browse to the driver folder that was created when you ran the above driver file.
That folder will be located in C:\SWSetup\sp46403.
Make sure the Inlcude Subfolders box is checked and see if the driver installs that way.
Then reboot the PC.
04-01-2016 03:28 PM
Hi:
It's possible the file did not extract the drivers to their folder.
Do this, and then try manually installing the driver.
Download and install this free file utility.
1st file listed is for 32 bit.
After you download and install 7-zip, download and save but do not run sp46403.
Right click on sp46403 and select 7-Zip from the list of items.
Have 7-Zip Extract to: and let it extract the file into its folder name of sp46403.
Then try manually installing the drivers, but browse to the location 7-zip extracted the sp46403 driver file to.