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Dundonald19
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Message 1 of 9
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No Wi Fi available in settings

HP Recommended
HP Envy 700-030 qe
Microsoft Windows 10 (64-bit)

Added a replacement Hard Drive after hard drive failure and reinstalled Windows 10 Pro. All seemed well and connected network by ethernet which works well. Tried everything suggested to re-establish Wi Fi and discovered this HP Envy  has no driver available for latest Windows  10 version. Wow do I find a driver

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TheOldMan
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Message 2 of 9
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In looking at the spec page, it indicates options for the WiFi card.  Look in Device Manager to see which option is actually installed.  Driver section indicates either Broadcom Wireless Network or Ralink Wireless Network.  They are listed in the Windows 8.1 OS.

If Windows did not detect the presence of either one of them, it might require some additional info.


I'm not an HP employee.
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Dundonald19
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When attempting to locate a driver you are correct that they are listed as available for Windows 8,1 but my operating system is Windows 10Pro

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TheOldMan
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While that may/may not be relevant, but still need to know the device that is actually there.  I am quite sure we can find a driver for the one actually installed once you post the make/model of the device.


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Dundonald19
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My PC DESKTOP is HP ENVY 700-030 qe and was purchased in 2013. The windows was updated when Windows 10 was introduced and was updated continually with all working well until hard drive failure 10 days ago. After installing new hard drive and new Windows 10 Pro all seems well except for this issue of no wireless Icon in settings and no Wireless adapter. All works with ethernet. Microsoft agent checked my PC and told me I needed to find an HP compatible driver and so far I have no luck, I will be appreciative of any assistance or suggestions

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Paul_Tikkanen
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Hi, @Dundonald19 

 

If your PC came with the Ralink wifi adapter, there is a common problem with that model wifi adapter and the newer releases of W10.

 

It completely disappears from the device manager, and there is no fix.

 

The easiest thing to do would be to purchase an external USB wifi adapter.

 

If your PC had come with the Broadcom wifi card, W10 would have installed the drivers for that card automatically.

 

So, my guess is your PC has the Ralink wifi card.

 

 

 

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Dundonald19
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I have finally met with success. I downloaded and installed Ralink RT3290 802.11bgn Wi Fi Adapter and all is back working well with Wireless Icon in Settings also. I am not sure why Microsoft or HP could not provide this solution but I had to pass it on. All is well       DUNDONALD19

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tbui07
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Hi, I'm having the same issue. Where did you go and downloaded the wifi adapter?

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Dundonald19
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Just Google Ralink 3290 802.11 bgn Wi Fi Adapter Download and you are on your way...Good Luck

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