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Danielone80
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Message 1 of 4
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No wifi card on EliteOne 800 g5

HP Recommended
EliteOne 800 G5 - Serial Number *bleep*- 5NW37AV
Microsoft Windows 10 (64-bit)

Hi,

I've got an Eliteone 800g5 i5-9500 , 512 SSD 16 GB ram.

Numero di serie [Personal Information Removed]

Numero di prodotto 5NW37AV

Is possible that this model has ethernet only? I don't find wifi on windows os.
I already downloaded and installed all drivers from the support driver section.

 

Best Regards.

Daniel

 

3 REPLIES 3
Prométhée
Level 16
Level 16
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Message 2 of 4
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HP Recommended

Hello
There is not the full description here

https://support.hp.com/us-en/product/hp-eliteone-800-g5-23.8-inch-all-in-one/25277897/model/38228619...


according to this document you can have different maps ..

Maintenance & Service Guide
For such a recent computer, I doubt that it is not equipped
What do you have in the device manager under network?


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If you don't think you can, get help, or go to a professional





Desktop-Knowledge-Base
happy New Year
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Danielone80
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Message 3 of 4
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HP Recommended

Hi,

thank you for your time.

 

In the device manager, there is only the Intel ethernet and a list of WAN mini port.

 

Best Regards.
Daniel

 

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Prométhée
Level 16
Level 16
7,803 7,698 820 2,892
Message 4 of 4
Flag Post
HP Recommended

Sorry I haven't been able to login to the forum for a while.
Do you still need help @Danielone80  ?


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem >

was this reply helpful , or just say "thank you " ? Click on the yes button 
Warning
If you have to do certain manipulations, it is at your own risk, think carefully before acting!
If you don't think you can, get help, or go to a professional





Desktop-Knowledge-Base
happy New Year
Was this reply helpful? Yes No
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