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Numberic Key Pad Functionality issue

HP Recommended
HP ENVY
Microsoft Windows 10 (64-bit)

When #9 is pressed on numeric key pad,  .....it brings up "File Explorer" window.    All other number keys work ok.

Any suggestions on how to correct this issue ??

1 REPLY 1
Prométhée
Level 16
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Message 2 of 2
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HP Recommended

Hello
if the keyboard is faulty, you may not be able to do anything about it!
I used this software ( SharpKeys )for a laptop computer, with it a key was blocked at times, it was annoying because at startup it was sometimes activated, or during use, it allowed me to deactivate it
But we can also reconfigure the options, tried, that could be enough, but I doubt it a little

 

https://www.raymond.cc/blog/make-certain-keys-on-a-keyboard-to-act-like-other-keys/

 


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Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it
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