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HP Recommended
Microsoft Windows 10 (64-bit)

HP desktop connected to ethernet 1000 Gig router but show it is connected  to 5 Gig wifi.  Cannot get pc to see ethernet

 

3 REPLIES 3
HP Recommended

There is no harm in having them both connected.  There is a problem if the hardwire connection is not working.  What is shown when you bring up "Network and Internet Settings" ?

 

The following shows mostly hardwired traffic and a small amount of Wi-Fi

BeemerBiker_0-1644152271476.png

 

You can disable Wi-Fi to force the hardwire only.

I am a volunteer and I do not work for, nor represent, HP
If you think this reply was helpful, please mark it as so or as a solution.. Thank You!
HP Recommended

mleeh_0-1644687457264.pngmleeh_1-1644687460317.png

 

HP Recommended

One Gigabit hardwired Ethernet is working fine!  ???

 

 

Your Wi-Fi is not connected to anything.   

 

Are you trying to use Bluetooth to allow connections to/from local smartphones?

Normally Bluetooth is used for mice and keyboards but occasionally it can be used for data transfer,   

I am a volunteer and I do not work for, nor represent, HP
If you think this reply was helpful, please mark it as so or as a solution.. Thank You!
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