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‎02-05-2022 10:43 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

HP desktop connected to ethernet 1000 Gig router but show it is connected  to 5 Gig wifi.  Cannot get pc to see ethernet

 

3 REPLIES 3

‎02-06-2022 05:58 AM

HP Recommended

There is no harm in having them both connected.  There is a problem if the hardwire connection is not working.  What is shown when you bring up "Network and Internet Settings" ?

 

The following shows mostly hardwired traffic and a small amount of Wi-Fi

BeemerBiker_0-1644152271476.png

 

You can disable Wi-Fi to force the hardwire only.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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‎02-12-2022 10:37 AM

HP Recommended

mleeh_0-1644687457264.pngmleeh_1-1644687460317.png

 

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‎02-13-2022 07:43 PM

HP Recommended

One Gigabit hardwired Ethernet is working fine!  ???

 

 

Your Wi-Fi is not connected to anything.   

 

Are you trying to use Bluetooth to allow connections to/from local smartphones?

Normally Bluetooth is used for mice and keyboards but occasionally it can be used for data transfer,   

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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