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11-29-2017 12:20 PM
I can't find win 7 32 bit driver for the PCI serial port on my dc7700.
I have found old posts but the links no longer work.
I have found a dirver for the simple network controler but not sure it works.
Solved! Go to Solution.
11-29-2017 12:41 PM
You need this driver for the serial port. Manually install it if the auto install method doesn't work.
This package contains the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for Active Management Technology (AMT) as part of the Intel Digital Office Initiative for the supported desktop models and operating systems.
11-29-2017 01:58 PM
Well that fixed that problem, I think.
My ethernet still isn't working.
I installed a driver but I guess it was the wrong one.
Here is the hardware ID for the Simple Communications Controller.
Any help is greatls appreiated.
11-29-2017 02:05 PM
Here is the driver you need for the PCI\VEN_8086&DEV_2994:
This package contains the Intel Host Embedded Controller Interface (HECI)driver for access to Active Management Technology (AMT) as part of the Intel Digital Office Initiative for the listed desktop models and operating systems.
Please post the hardware ID for the ethernet controller, because some models have the Intel one and some have the Broadcom one, and from what I recall the Intel ethernet driver on the support page doesn't always work.
11-29-2017 02:24 PM
Well that didn't work.
Now I don't have Network Adaptors listed at all in Device Manager.
It was there when I had my wirless usb plugged in.
Now when I run the troubleshooter I get a msg. about driver not found.
When I installed your driver I gat a msg about not right OS then I got the option to instal using reconmended settings.
It did that and I rebooted still not working.
11-29-2017 02:30 PM
The PCI Simple Communications Controller is not the ethernet adapter.
It is the Intel Management Engine Interface device.
If the device is no longer listed as a PCI Simple Communications Controller, then the driver installed correctly, and you should be seeing an Intel Management Engine Interface device listed under the System Devices category in the device manager.
If you do not see a device labeled as an ethernet controller in the device manager, and you don't see either an Intel gigabit ethernet adapter or Broadcom gigabit ethernet adapter listed under the Network adapters device manager category, either the ethernet adapter is disabled in the BIOS or the ethernet chip on the motherboard is toast.
11-29-2017 02:52 PM
Yes, that should have reset any settings to disable the ethernet controller.
There could be a setting in the security menu...see page 8 at the link below.
I'm thinking the ethernet controller chip had died on you.
Like I wrote above...either listed under a Network Adapters device manager category if the driver is installed, and if no driver, would have been listed as an Ethernet Controller where those other 2 devices were listed before I gave you the drivers for them.
The easiest thing to do would be to purchase an external USB to RJ-45 gigabit ethernet adapter.