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‎01-29-2021 03:22 PM

HP Recommended
Product: Pavilion P6000
Operating System: Microsoft Windows 10 (64-bit)

HP Pavilion P6000 - p6710f

originally Win 7, updated to Win 10

 

installed a new drive

installed Win 10 Home

installed all updates

the NIC does not show lights on the card or the switch

the wireless does work

in Device Manager I see the wireless drivers but not a Network Controller or a wired NIC

on the HP support drivers page for this machine, I do not see drivers for Win 10, just Win 7

 

suggestions?

 

Darryl

1 REPLY 1

‎01-29-2021 03:48 PM

HP Recommended

Hi, Darryl:

 

HP does not support that model PC for W10 since it was manufactured prior to August 2013.

 

HP Products Tested with Windows 10 | HP® Customer Support

 

The product specs for your PC indicate that it comes with the onboard Realtek Realtek RTL8105E 10/100 ethernet adapter.

 

HP Pavilion p6710f Desktop PC Product Specifications | HP® Customer Support

 

W10 should have automatically installed a driver for that model ethernet adapter.

 

The only suggestion I can offer, would be to try the W10 ethernet driver directly from Realtek.

 

Download, unzip and run the setup application from the W10 driver at the link below.

 

RTL8110SC(L) Software - REALTEK

 

 

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