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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Desktops
- Desktop Wireless and Networking
- Re: Ping spiking really high at random intervals
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09-22-2019 10:44 AM
@Zonda, Welcome to HP Support Community!
Update the wireless driver through Device Manager
Downloading and installing the latest wireless LAN adapter driver can resolve common issues with the wireless Internet connection. Use Device Manager to find the latest WLAN driver.
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In Windows, search for and open Device Manager.
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In the Device Manager window, double-click Network adapters, right-click the name of the wireless adapter and then select Update driver.
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Click Search automatically for updated driver software.
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If the tool finds an updated driver is found, follow any on-screen instructions to install it.
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Try to connect to the Internet.
Also, try updating the computer -
Step 1 Windows Updates -
1) In the search box, type, and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Step 2 HP Support Assistant Updates -
1) In the search box, type, and open HP Support Assistant.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee