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Jacqueline14
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Message 1 of 2
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Problem installing fitbit device requiring bluetooth

HP Recommended
HP Pavillion Elite HPOE-475uk Desktop PC
Microsoft Windows 10 (32-bit)

I am trying to connect a fitbit device by bluetooth to my computer. I go to settings and bluetooth, but whilst it shows 'add bluetooth or other device', there is no toggle to turn on. I assume this means i don't have bluetooth on my computer?? If I buy a dongle will it then work? 

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Lil_Boy_Blue
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Message 2 of 2
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HP Recommended

Hi

As to the capabilities of the dongle, that is up to the Dongle Manufacturer.

But I believe you are correct in the lack of Bluetooth.  Whether you would consider changing the WiFi internal card?

http://h10032.www1.hp.com/ctg/Manual/c01995526

 

Figure : Wireless card - side view
Wireless card - side view
  • Interface type: PCI
  • Data transfer speeds: up to 300 Mbps
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