• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavillion Elite HPOE-475uk Desktop PC
Microsoft Windows 10 (32-bit)

I am trying to connect a fitbit device by bluetooth to my computer. I go to settings and bluetooth, but whilst it shows 'add bluetooth or other device', there is no toggle to turn on. I assume this means i don't have bluetooth on my computer?? If I buy a dongle will it then work? 

1 REPLY 1
HP Recommended

Hi

As to the capabilities of the dongle, that is up to the Dongle Manufacturer.

But I believe you are correct in the lack of Bluetooth.  Whether you would consider changing the WiFi internal card?

http://h10032.www1.hp.com/ctg/Manual/c01995526

 

Figure : Wireless card - side view
Wireless card - side view
  • Interface type: PCI
  • Data transfer speeds: up to 300 Mbps
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.